Full Refund Conditions
These conditions include, at a minimum:
The refund request is made within 14 days after the end of the 3 month period starting on your purchase date.
You completed the program curriculum and all required activities.
You joined and took part in the live calls included in your program, and can provide documentation showing you did, such as call attendance records, call recordings or calendar confirmations.
You followed the steps taught in the program, including testing products using the taught framework and posting the required amount of content each week, and can provide documentation showing you did, such as posting records, account screenshots and product testing logs.
You did not reach $10,000 in sales within the 3 month period. Sales means gross sales from orders placed through your own store during that period, as shown in your store's official sales reports, and excludes refunded, cancelled and charged back orders.
You provide complete records and account data when requested, including store sales reports, call attendance records and content account access or analytics.
You submit a written refund request to the support email listed on your order confirmation before the refund period ends.
If all applicable conditions are satisfied and the refund is approved, the refund will be 100% of the program fee actually paid to us.
Refunds under this policy do not include product costs, Shopify or app subscriptions, ad spend, software or tool costs, samples, shipping, or any other third party expenses or costs.
We may verify records, account data and other documentation before approving a refund. Failure to satisfy any of the stated conditions may result in the refund guarantee not applying. Requests sent after the 14 day window will not be accepted.
EU/UK consumers: if you buy a digital service you may have a 14 day right of withdrawal; by requesting immediate access, you acknowledge that you may lose that right once the service has been fully delivered, and that we may retain a proportionate amount for services delivered before withdrawal. Nothing in this Section limits rights you have under mandatory consumer law.